Technology Support » Technology Support

Technology Support

Forgot your LAUSD email password?
  1. Go to
  2. Click the “Student” link. [Website transitions to next page.]
  3. Click the “Activate your account or reset your password” link
  4. On the next page, read the LAUSD Acceptable User Policy, and click the “Accept” button.
  5. Enter required identification information:

LAUSD Student ID:     

Birth Date (MM/DD/YYYY)

4-Digit Student Pin  (If you do not know this, your teacher has your pin)

  1. Click the “Submit” button. [Website transitions to next page.]
  2. The new page will display the student's Name, User ID, and Email Address.
  3. Enter a new password.
  4. Click the “Submit” button. [Website transitions to next page.]
  5. The new page will display a confirmation of account activation.
LAUSD Student Pin: 
Please contact your teacher to request your 4 digit pin:
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Remote Instruction Support
Having issues with your device or accessing Schoology?
Contact PHMS Tech Support:
LAUSD Technical Support:
(213) 443-1300
parent portal
Need your parent pin?
Help resources for Parent Portal:
Device Request
Does your child need a device or internet to participate in remote instruction?
Please fill out the Google Doc below.
We will contact you when we receive your request to arrange a time for you to pick-up a device.
This process takes about 2-3 days.